Refund & Cancellation Policy
Last updated: September 4, 2026
How to cancel today: Go to your account page and click “Manage subscription.” That opens your real Stripe billing portal, where you can cancel your subscription or update your payment method yourself, instantly — no email required. If you’d rather have us do it, you can still email support@localselections.com from the address on your account and we’ll cancel it on our end.
Subscription & billing
LocalSelections Pro is $4.99 USD/month, billed monthly through Stripe, and renews automatically each month until cancelled. See our Terms of Service for the full subscription terms.
When cancellation takes effect
When we process your cancellation request, your subscription is set to cancel at the end of your current paid billing period (the same behavior Stripe applies when a subscription is cancelled). You’ll keep Pro access through the end of the period you’ve already paid for, and you will not be charged again after that.
Refunds
Because the subscription is billed monthly and cancellation stops future charges, we don’t offer automatic prorated refunds for the unused portion of a billing period you’ve already paid for.
That said, if you were charged in error, were charged after a cancellation request we failed to process in time, or you’re requesting a refund within 7 days of your first charge, email us at support@localselections.com and we’ll review it. We handle these manually today and will always tell you plainly whether a refund was issued.
Vendor boosted placement
A boost is a one-time, $9.99 purchase for a 7-day placement window, not a subscription — it does not renew automatically. From your vendor dashboard, you can cancel an active boost yourself at any time. Cancelling ends the boost immediately and refunds your most recent boost purchase on that listing in full; if you had purchased more than one boost window back-to-back on the same listing, earlier purchase periods that have already elapsed are not refunded. If self-serve cancellation doesn’t work for you, email support@localselections.com and we’ll handle it manually.
Contact
For any billing question, cancellation, or refund request, email support@localselections.com. LocalSelections is operated by City Reviewers LLC. See also our Privacy Policy.